Frequently Asked Questions
Membership terms and conditions
Go to the top right on our website and click on 'My lessons'. In the menu choose ‘Manage My Lessons’, it will take you straight to the portal.
Yes. Log in to your personal Zwemscore page to see your progress by category. These are:
- Not yet sufficient
- Requirement needs more practice
Place your cursor on the numbers above for detailed information about the requirement.
You can cancel one or more lessons by going to 'Lessen', 'Les afmelden' in the top menu of your personal Zwemscore page. Lessons cancelled at least 24 hours in advance will not be charged.
You can schedule a new or different lesson (place, time, pool) by going to 'Lessen', 'Les inhalen' in the top menu of your personal Zwemscore page.
Go to the top right of our website and click on the menu 'My lessons'. Choose the option 'Register for Lessons' and follow the instructions on the registration page.
Send an email to email@example.com with the reason for cancellation and the date of your last lesson.
Cancelations must be done 24 hours or more before your swimming lesson. As your lesson is within 24 hours, you cannot cancel anymore and will be charged for the lesson.
Of course! Please sign your visitor in first on our website so we know that he/she is coming.
Of course, please do! Our system allows you to manage your lessons yourself. You can cancel lessons (24 hours in advance), book others, book extra lessons, choose the location and time on your personal Zwemscore page.
Our coaches use the information on the Zwemscore progress page so that should you miss some lessons, they always know where to continue and what areas to work on.
Practice, watch videos on YouTube, take extra lessons or private lessons. Whatever you do, at least come to your weekly class. The routine helps.
No, these catch up lessons do not expire.
Our students can cancel or reschedule single lessons by logging in to their personal Zwemscore account and taking the necessary action. This can be done up to 24 hours before the lesson starts at no charge. We cannot accept cancellations or rescheduling by email, phone or verbally.
The Your Personal Swim Coach team is unable to reschedule your lesson at such short notice while the costs of the instructors and the pool rental continue. While we understand your situation, this is the only way that Your Personal Swim Coach can guarantee the highest level of small group training.
Learn more about the diploma requirements by scrolling down this page.
On average, intermediate swimmers need about 10 lessons to gain their A diploma. Our instructors teach the skills needed and will practice the exam requirements so that you are comfortable and confident to take them. Getting your diploma is fun and gives a great sense of achievement.
It is important to practice swimming when clothed. Should you fall into the water by accident, you will probably be fully clothed. Wet clothing absorbs water and pushes out the air. You feel like you are being dragged under water. We want you to feel comfortable in the water in any circumstances.
Even swimmers who do not wish to follow the diploma programme are still welcome to practice swimming with clothes on in one of the lessons. Discuss this with your head coach at the swimming pool.
All the skills required will be repeated on the diploma day. The coaches will make sure that you are ready to pass on the day. Should you have a bad day or make mistakes, you may repeat these individual exercises up to three times. Should you still not do the exercise correctly, you are most welcome to take the exam again.
You can check the full programme and your skills level on your personal Zwemscore profile. The coaches monitor your performance during the lessons so you can see what you still need to work on. The lesson before the diploma exam will simulate the exam and will be used as the final practice.
Your Personal Swim Coach is proud to host veiled students or ladies wearing burkini.
Yes you can. Please inform us on the registration form so that we can inform you of the options.
Female swimmers who have their period and use tampons can still attend their lessons. Some women experience cramps or lower back pain during this their period. Swimming is actually a good way to get rid of the tension in the muscles and backbones. You will feel much better after a swim than staying home.
Unfortunately, whatever the reason for cancelling is, YPSC still needs to stick to its 24 hour cancellation policy. We suggest that you cancel your lesson well in advance. Should you be able to swim after all, we can usually host you.
Your Personal Swim Coach is proud to host veiled students as well as ladies with birkini. All our instructors are female. You can book ‘Ladies only’ private lessons and Private Elite Classes in Veldhoven, Diemen and Scheveningen. These lessons are guaranteed to be women only.
In other cases, since we hire pools at different locations and times, we are unable to guarantee that there will be no male swimmers or visitors. The small groups and all other lessons are mixed groups.
I am new to Your Personal Swim Coach
You are both most welcome to enrol and share your request in the ‘notes’ section. The office will schedule your lessons in accordance with your request.
Yes and no. With adults, we usually spend about 80% of the time helping them overcome their fear of water, especially when they are out of their depth. The remaining 20% of the time is spent on learning the strokes and basic floating. With kids it’s usually the reverse (80% method, 20% overcoming fear). Once adults are no longer afraid, they don’t usually need as many lessons to learn to swim.
We have given adult swimming lessons now for more than five years. During this time, our clients have ranged in age from 20 year olds to the over 70s.
So, no, age does not matter at all. It’s never too late to learn to swim.
Swimming has no impact on the joints so people can exercise by swimming for the rest of their lives. Of course, if you feel pain when doing a particular stroke, please mention it to your coach and consider doing other strokes.
Swimming in the winter months can be demanding on your body, especially as the temperature fluctuates a lot. To protect yourself, make sure you build up your immune system and don’t walk outside when your head is wet. Dry your hair as much as you can and wear a hat when you leave the pool and go outside. Other than that, it is all doable. After all, we don’t live in Siberia here!
We recommend keeping yourself hydrated after class. After all, even in the water you still sweat and lose water. Tap water is fine to drink, but some people grab an alkaline water, coconut water or tea.
This question relates to density as much as it relates to an individual’s specific gravity. The denser (not in the sense of stupidity!) the body, the higher the chance of sinking. Since muscle and bone tend to be denser than fat, bodies with more fat tend to be more buoyant. If you take a large breath of air, you tend to float better. If you exhale, you may feel that you start to sink.